West Suburban Bank

Reviews

• ★ ★ ★ ☆ ☆
  Edited down from 5 stars to 3 since they closed the drive-through. My business makes sizable deposits, typically 30 to 50 checks at a time, which I would usually just drop off at the window (not waiting for a receipt on the spot). Now, we are urged to use the outside kiosk, where I would have to sort my depositing checks by 'size' and limit the number of checks deposited per 'bundle'. Each 'size' and bundle of checks would be a separate deposit. How silly is that?! When the bank starts paying me to do the job of a teller, then I will do the tellers job. Until then, I am resigned to parking in the lot and walking into the facility (manned by 3 employees: 2 tellers and a loan officer.. with nothing much to do). Parking and walking in STILL takes less time when compared to making multiple deposits at a machine! Hey WSB, "Full-Service" means having a functioning drive-up... right? Please open it up again! I LOVE WSB, but the new system..? not so much.
  By Quality Blue, September 28, 2017

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